Faq's



Date & Opening Times

When is CeleBRAAItion?
CeleBRAAItion takes place on Friday 4th to Sunday 6th July 2024.

What are the festivals opening times?
The campsites will be open for arrivals from 12pm-11pm on Thursday. After this point no further camping arrivals requiring movement of vehicles will be permitted.  You may park in the car park and walk in but NO VEHICLES will be allowed to enter or leave the campsite.  
The festival gates will be open for entry from 10am on Friday and Saturday. For all day tickets and weekend tickets, last entry to the festival arena is at 7pm. You will be able to leave via pedestrian gates up to 3am.  All gates will be locked after this time.

Can I bring my children?
CeleBRAAItion is open for all ages. All children under the age of 18 must be accompanied by a parent or guardian over the age of 18. Any adult is responsible entirely for the safety and welfare of any Infant and/or Child and/or Teenager in their party. We do not accept any parental or supervisory duty of care or liability for any under 18s on site.
A Challenge 25 policy will be in place on all bars and may be asked to provide evidence of your age with valid photographic ID (Driving License or Passport.)

Tickets

Where are the tickets terms and conditions?
Tickets are issued subject to the terms and conditions here.
Tickets are only sold via our website to avoid high ticketing app commissions.  Ifi you have any issues with your tickets please contact info@celebraaition.co.uk
Please only purchase from our Official website store and beware of unauthorised ticket agents including Ebay, Gumtree, Viagogo etc to avoid disappointment. Fraudulent tickets will be cancelled on discovery and you will not be granted access to the festival.

What is your refund policy?
We can NOT offer whatsoever unless we cancel the event.

Can I upgrade to camping tickets?
Yes you can please email info@celebraaition.co.uk who will be able to assist.

What tickets should I purchase if I am staying in a motorhome?
You will need to purchase weekend camping tickets for your entire party as well as a motorhome pitch big enough for your motorhome or caravan.
 
Can one family member pitch the tent and the others join after?
Yes as long as the remaining guests have their tickets on arrival.
What ages are children allowed on a child ticket?
A child ticket includes children from 5-15 years of age

Getting To CeleBRAAItion
How do I get to CeleBRAAItionr?
CeleBRAAItion takes place at The South of England Event Centre and is easily located by car, train or coach.

Parking
Can I park at CeleBRAAItion?
Yes, we have plenty of parking available with 5 minute walk to the entry and site.

What time does the car park open?
The car park will be open from 9am until 7pm on each day.

Can I leave and re-enter CeleBRAAItion car park?
If you park in the main car park, you are welcome to leave and re-enter over the course of the weekend.  However if you have chosen to park on the camping site, you will not be able to leave or move your car until Sunday 6th July.

How far is it from the car park to the campsite?
The car park is a 5 minute walk to the campsites.

Camping
Can you camp at CeleBRAAItion Festival?
Yes, camping is a big part of the experience. As well as the usual amenities, there is a selection of breakfast food traders as well as access to showers, toilets and a dedicated Braai area.

Are there grey waste and water connections available?
PLEASE NOTE there are no grey waste facilities available.  The event centre is not a campsite or holiday park.  Please keep this in mind when planning your weekend.

Is there early access to the campsite on the Thursday, 3rd July?
Yes, glampers and campers are welcome to arrive on Thursday from 12pm to 11pm.

Can I reserve my pitch?
General campsite pitches are allocated on a first come first served basis. We are no longer able to reserve individual spaces or divided fields as the event has become too big to effectively manage this.  There will only be four sections, namely camping with no electricity, camping with electricity, easy access sites for mobility restricted guest and glamping. However you can purchase a pre-pitched Glamp.

What size tent should I bring?
We ask that all campers bring a tent size and purchase a pitch that is appropriate to your group size. Any excessive tent sizes may be asked to repitch. 

Is glamping available?
Yes –you can purchase your weekend tickets and glamp selections in the online store.  Payment plans are available via Clearpay
Are there showers in the campsite? 
Yes, there are showers in the campsite available for festival goers to use across the weekend. Please bring your own towel, shampoo and shower gel.

Can I bring a picnic?
Campers are welcome to bring food to the campsites, although there will also be traders here serving coffee and breakfasts each morning and throughout the day. A wide selection of food and drink will be available for purchase in the Main Arena where festival goers are requested to please support our traders and our bar.

Can I light a campfire or braai?
For safety reasons,we do not permit campfires or open gas fires in the glamp area. There will however, be a designated braai area alongside lots of delicious food stalls on site to ensure you’re well fed across the weekend.
Every year there are injuries and accidents at campsites throughout the UK caused by either inexperience or disregard for fire safety. Small camping gas appliances can also cause fires so please ensure you read the instructions thoroughly before use. Please also remember that residual embers hidden in the ash are still a fire hazard. At CeleBRAAItion we allow campfires & braais providing fire safety precautions and other guidelines are strictly followed. These are for the safety of all campers on site. You are welcome to bring your own braai or firepit.

Safety Information:
No fires are to be lit on the ground under any circumstances.
Barbecues and camp fires are allowed in suitable steel containers only, set at least 18 inches off the ground using lightweight white blocks provided so they do not damage or burn the grass. (Any damaged pitches may incur a grass re-seeding fee.)
All fires must be kept at least 3 metres away from hedges, overhanging trees, tents, flammable materials and vehicles for fire safety reasons. A suitable container for water (or a fire extinguisher) should be kept close by for emergencies. There are fire points / extinguishers available, please familiarise yourself with their location but do not use or move any extinguishers unless in emergency (Please report anyone tampering with fire safety equipment immediately to reception).
Under no circumstances should BBQ’s, fires or gas appliances be used inside tents or enclosed spaces. As well as the fire risk, there is also a high risk of carbon monoxide poisoning.
All fires should be extinguished before you retire to bed or leave the campsite. Any residual ashes should be damped down and extinguished fully after use. Please place them in the metal bin provided. Under no circumstances must hot ashes be placed in the general rubbish bins – it may cause them to catch fire.
Please ensure that sparks and smoke do not blow onto tents, hedges, neighbouring fields or anywhere that they may cause a wild fire, especially in windy conditions. Use spark arrestors or put out any hazardous fires if necessary.
If you are using disposable barbecues, please place them on blocks at least 18 inches off the ground. After use, extinguish properly before placing in hot ash bins.

UNDER CERTAIN CONDITIONS OF PROLONGED DROUGHT, WE MAY TEMPORARILY BAN CAMPFIRES FOR SAFETY REASONS IF THERE IS A HIGH WILDFIRE RISK TO HEDGES, NEARBY CROPS OR STRAW.

Can I bring my dog?
Dogs are welcome subject to the following conditions:
For safety & hygiene reasons, dogs should be kept on a lead at all times whilst on the campsite or main arena
Any mess must be cleaned up immediately and dog poo bags should be disposed in the black waste bins
There is a maximum limit of 2 dogs per pitch
We can not accept any aggressive dogs or those on the “Dangerous Dogs” list.
Owners should ensure their dogs are not causing a nuisance to neighbours or other campsite users.

Can I bring my gazebo?
Yes you are welcome to bring your gazebo but it must fit within the pitch space that you have booked.

What is your litter policy?
We ask that all festival goers help us minimise waste and participate in our recycling initiatives across the weekend ensuring rubbish is disposed of in the ample bins provided and the land is looked after during your stay.

Restricted Items
The following list is prohibited from CeleBRAAItion; Glass items, candles, gas canisters, flares, knives, illegal substances, drugs, ‘legal highs’, laser equipment/pens, megaphones, nitrous oxide, fireworks, smoke canisters, poles, drones and any items which in the absolute discretion of the Promoter are considered to be a risk to the safety of the audience and/or affect the enjoyment of the audience and/or the running of the Festival are prohibited. Management reserve the right to confiscate prohibited items.

Can I bring my motorhome or caravan?
Yes you can – Please ensure you purchase a pitch size adequate for your needs. Due to uneven ground in some areas, please take precautions to ensure that your vehicle is securely stationed. Please note you must purchase a pitch in addition to the cost of your weekend camping tickets.

Do pitches include electrical hook up?
Limited electric hook ups are available and need to be ordered with your camping ticket at an additional cost of £ 60.00 for the weekend.

Can we have a tent or awning next to our motorhome?
If you wish to erect an awning, this is possible. We kindly ask that you allow 2m of space between your own awning and your neighbours plot and that any awning fits within your pitch size purchased.

Food & Drink
What food and drink facilities will be available?
There will be a wide variety of food and drink facilities available with various cuisines on offer, there’s something for everyone at this summer’s event. A full list of our food trader vendors will be published on our website soon.
Where can I get drinking water?
Bottled water will also be available to purchase at the catering units and bars throughout the site. Please identify yourself with these points and ensure you stay hydrated across the weekend.

Can I bring my own alcohol to CeleBRAAItion?
We have a wide selection of beer, cider, wine and cocktails available across the main arena for you to enjoy during the weekend.  You may consume your own alcohol at your campsite but we request that you support our vendors and bars when on the main arena.

Can I bring my own alcohol into the main arena? 
No. You are not allowed to bring your own alcohol  into the main arena at the festival, this is to only be consumed within the campsite.
 
Will there be vegetarian or vegan options available?
Yes. There will be vegetarian, vegan and gluten free options available on site, but if you have any other very particular food requirements we do recommend you come prepared.

What time can I get breakfast at CeleBRAAItion?
The food stalls will be open from 8AM. There will be a wide range of teas, coffees, smoothies and delicious food to start your day the right way!

Accessibility
CeleBRAAItion is held at South of England Event Centre and as such there is some uneven ground. Whilst every precaution is being made, the weather conditions can dramatically affect the ground conditions so wherever possible please try to consider what preparations you may need to make and equipment you may need to bring along.

Carer Tickets:
We provide a carer ticket for individuals who would be unable to attend our events without bringing a personal assistant. Once you have bought a full price ticket, please email us with a form of evidence such as a PIP/DLA  letter  to receive your personal assistant ticket. 

Accessible Toilets
There is an accessible toilet located on the festival site.

Family
Will there be free family activities?
Yes – we have plenty of family activities planned, including a Sports Competitions, Fancy Dress, Roller Disco, Playcentre, Games, and  Silent Disco etc.  Your ticket price includes all entertainment and activities.  

Festival Safe
Whether you’re a festival first-timer or a loyal festival veteran, Festival Safe is a platform for everyone! It includes valuable sections on:
Festival first-timer: What tent do you buy? How you can cope with the toilets? What do you pack?
Camping: Which campsite will be right for me? Whether you’re the Bear Grylls survival type or the glamping kind, Festival Safe gives you a survival guide to be a happy camper!
Families: An essential guide for those taking the little ones to the fields, with some suggestions and key tips to get your prepared beforehand to pack for the both of you.

Wellbeing: Festivals can sometimes be a test of endurance with the mix of sunshine and downpours, but stay on top form with your physical and mental health!
Crime: We need to make sure our festival friends and family are safe whilst in the fields, so make sure to take precautions to be alert.
Alcohol: Be sure not to overdo it – know the facts and stay safe in the fields!
Drugs: Drug use will not be tolerated. Anyone found in possession will be removed from site and handed to the police.
Festival Safe ?   https://www.festivalsafe.com/



TRADER TERMS AND CONDITIONS

IMPORTANT: TRADERS MUST BE SET UP AND READY TO TRADE BY FRIDAY MORNING.  ALL TRADERS MUST ARRIVE BY THURSDAY AT THE LATEST.  UNFORTUNATELY, NO ADMISSIONS WILL BE APPROVED FOR FRIDAY OR SATURDAY ONLY TRADE.

We are open to the public for both Friday and Saturday and therefore it is a requirement for all traders to be available for trade on both Friday and Saturday,
Please be aware that there are restrictions for vehicle movements within the arena once the festival has been officially opened. You will be required to have turned up and set up your stall prior to 10pm on the Thursday evening and will be unable to move off site until Sunday. Vehicle movements to re-stock can be arranged by talking to our event admin who will assign marshals.

The following checklist specifies all documentation that will be required prior to accessing your pitch. This is for safety and to prove we have made these checks In the event the authorities wish to inspect. Some of these may not be required, please see the sub-notes or ask if you are unsure. Please check all documents are in date prior to submission.
  • Check Sub-Notes
  • Personal License - For sale of alcohol
  • Gas Safety Certification – Where gas equipment is used for cooking PAT testing – Required for all who ask for electric supply
  • Fire Retardency Certification – All tented structures for stall (not personal) use.
  • Risk Assessment – May be part of the below docs.
  • H&S Policy Document – If you have 5 employees or more.
  • Fire Risk assessment – Required by all. Fire Equipment service/check
  • If not included above. 
  • Food Hygiene Certificate – For all food stalls/traders.
  • COSH assessments/sheets – Where chemicals are stored.
  • Public Liability Insurance – Required for all stalls
  • DBS Checks – For those working In children’s entertainment.
  • Task specific certification – ie, working with tools, where special training is required.

It would be a great advantage if the above documents could be copied and submitted to us with your application however, we are aware it may still be early in the year for some people to have everything they need right now. If you can not produce all documents, then please keep us informed of your progress and send them to us as soon as possible. Thank you for your cooperation, we will be contactable via the festival Facebook page, telephone line or email address should you need any further assistance

Application form: https://form.jotform.com/230706170533044

Volunteering
Volunteering is a great way to become a vital part of the CeleBRAAItion Festival community. If you are interested in working in events, meeting some new people or want to enjoy the festival for free volunteering is a brilliant way to do all of these.

Each year this immersive world of ours continues to grow and evolve and we are looking for even more volunteers to make it all possible. We already have a really diverse group of volunteers and are open to volunteers of all
ages and abilities.

APPLY NOW

Volunteering roles

To volunteer at CeleBRAAItion Festival you don’t necessarily need to have worked on a festival before, but we do ask that you arrive willing and able to work with a big ‘I’m working at the best festival ever’ smile on your face.
If you’re interested here are some of the roles that you
can volunteer for:
Build or creative crew involves helping us get the site ready for all our lovely festival-goers

backstage production, stage set up, sound management and arena management or other roles, let us know your skills

As general stewards you will help us get the festival off to the best start whilst helping keep the locals happy:
  • Directing traffic, parking cars, managing traffic build-up.
  • accrediting our festival-goers, volunteer crew and artists.
  • Monitoring our campsite and camper van area
  • helping with queries and directions, monitoring any health and safety issues, helping with litter picking and keeping our site nice.
  • What’s the deal?
  • Free entry to the festival with a volunteer wristband
  • One meal voucher per shift.
  • Camping space within a campsite situated a short walk from the car park.
  • Free car parking onsite
  • A free festival programme and onsite briefing
  • Access to our volunteer welfare facility in the festival area, providing a place to chill out, grab a free cup of tea/ coffee, hang out and meet other volunteers, as well as free phone charging!
  • Support from our head steward and production team, available from your arrival on site until the last volunteer shift is completed on the Sunday after the festival.
  • Time off to enjoy the festival.
  • The chance to make great friends and gain experience in one of the friendliest  festival environments in the UK.
What we ask from you
  • To be 18 or over on the day the festival starts.
  • To be available from the Thursday until Sunday of the festival To complete 3 x 6-hour volunteering shifts.
  • To abide by our volunteer code of conduct, and agree to our festival wide terms and conditions.
  • Act in a friendly manner, be helpful and polite when dealing with the public
  • Act and behave with maturity, honesty and be reliable
  • Be in good health and able to carry out your duties (this means not turning up intoxicated or you will forfeit your deposit)
When do I need to be available?
Generally, we ask that stewarding volunteers are on-site by Thursday at noon ready to work, registration will be open from 10 am and you must attend one of our briefing sessions. This is when you will find out your shifts times. You will be allocated 3 x 6-hour shifts (or equivalent) between 2 pm on Thursday until Sunday 2 pm.

What will I be doing?
As a Volunteer, you will find yourself stewarding during the event on either the campsites, venues or on the gates, and helping vehicles and members of the public get around the site and yes, litter picking….but don’t worry you won’t be cleaning toilets.

Do I need experience?
You will be given a full briefing before you undertake your role, where you will learn everything you need to take on your role. If you’ve had previous experience of volunteering at festivals then your help is needed. But mainly we just ask that come to ready to embrace the full volunteering experience, and be part of our fun!

Do you need any Supervisors?
We are looking for volunteer supervisors to help manage our ever-growing volunteer team. If you have experience of supervising teams in your day job, at other events, or have previous voluntary experience and would like the chance to take on a bit more responsibility, please tick the management level box on your application and give us a short description of your experience in the box underneath. NB. We only have a small number of supervisory positions and letting us know does not guarantee a supervisory space.
 
When do I find out when my shifts will be?
You will be told your first shift when you arrive on-site to register. If you are the main stewarding crew and have not been allocated a shift with your friends we can look to swop shifts after our briefing meeting on Thursday or Friday

When do my shifts begin and end?
We ask that you are able to arrive no later than 12 noon on Thursday in time for your briefings but we will hold other sessions for those that arrive later. Your 3 x 6-hour shifts will run between 2 pm on Thursday and possibly up to 2 pm on Sunday. If you’re arriving on-site later than this we will attempt to put you in shifts from the day you arrive but you may be asked to help with the cleanup and traffic on Sunday as festival-goers leave.

How late will I have to work?
Although the main stages will be finished at 11pm, the main arena and some other tents will be open until late, we also have to make sure that the site and campsite are safe for all who attend. We will ask you to start one shift late in the evening or work till late to help us cover these roles. If you are asked to work late we will ask you to turn up able to fulfil your role but we will make sure you get the appropriate amount of time off between shifts.

How much does it cost?
We are asking you to pay a deposit to secure your volunteer place at the festival. You will get this returned after you have completed your final shift  If you have volunteered successfully with us before we will return your deposit.
You will also need to pay for your travel to and from the event and any food or drinks bought on site. However we can provide a room for you if you need and a staff / volunteer room which can be used during breaks, with free tea, coffee, and water.
Alternatively you will also need to bring any camping equipment, personal items, food, alcohol and other supplies you might need. During the festival opening times, we do have food vendors on site but it is wise to bring supplies and snacks to keep you going especially if you’re arriving on site early.

Why do I need to pay a deposit?
In the last few years we have had people commit to coming to the festival but then not turn up, or turn up to shifts unable to work which has left us short-staffed. By paying a deposit we can cover some of the cost of having to find the staff at short notice as well as covering the admin time on processing your application.
 
Can I volunteer with my friend/s?
Yes, you can! We will do our best to accommodate friends volunteering together. Please let us know on the application form or email us on info@celebraaition.co.uk if you have applied to volunteer at different times.

Can I wear fancy dress on my shift?
YES! Everything is better in fancy dress. Just make sure you wear your hi-vis over the top of your fancy dress!
When will I find out if I have a volunteer role?
We will send you an email confirming receipt of your application. we will ask you to pay your deposit via a deposit link. Once we have confirmed receipt of deposit and processed your application your place will be confirmed.
Any more questions? Email us at info@celebraaition.co.uk.